Data Deletion and Connection Removal

In Menivix Account Settings, you can disconnect the Facebook or Meta connection and the direct Instagram connection. A successful disconnect removes the locally stored connection data for that integration from Menivix.

Based on the reviewed code, disconnecting Meta from inside Menivix removes the stored `metaConnection`, including the Meta user access token, stored Page access tokens, saved Page list, Facebook user ID/name, selected Page ID, selected Instagram business-account ID, selected ad-account ID, and selected Instagram ad actor ID.

Disconnecting the direct Instagram connection removes the stored `instagramConnection`, including the Instagram user ID, username, access token, granted scopes, connection time, and expiration time.

To revoke Menivix on the Meta/Facebook side as well, go to Facebook and remove Menivix from Settings & Privacy > Settings > Apps and Websites.

Removing Menivix in Facebook blocks the platform permission. It does not automatically delete all information already stored inside Menivix, so you should also disconnect inside Menivix or send a manual deletion request if you want local Menivix data removed.

Menivix does not currently provide an in-app self-service button for full account deletion, and the reviewed codebase does not include an automated Meta data-deletion callback.

To request deletion of your Menivix account or deletion of Meta/Instagram-derived data stored by Menivix, email menivix.official@gmail.com from the account email address, or include the account email, business name, and whether the request is only for Meta data or for the full Menivix account.

An in-app disconnect removes the local tokens, identifiers, and connection records described above. It does not automatically delete content already created inside Menivix, campaign history, social-content records, audit logs, AI usage records, private-payment-related records where applicable, or content already published on third-party platforms.

For a manual full-account deletion request, Menivix can review and remove relevant local account and workspace data, including business profile data, media, content, Meta/Instagram connection data, push subscriptions, and usage data, subject to security, fraud prevention, recordkeeping, legal obligations, or the need to retain private-payment, audit, or dispute-handling records.

A local disconnect inside Menivix takes effect immediately when the disconnect request succeeds.

Full deletion requests sent by email are handled manually after identity verification. The reviewed implementation does not encode an automatic SLA or an automated callback workflow, so Menivix does not currently promise a fixed system-enforced processing deadline. Menivix will confirm by email once the request is handled or if more information is needed first.